Dear Ramona87,

We are sorry to hear that you are feeling ripped off but can assure you that we are a legitimate business and operate ethically with our customer's needs in mind.

Please let us know if you want to get the reply in your language and we will translate for you.

Due to different regions and transportation methods, the transportation time is different.
Here are more details about the shipping methods:https://www.banggood.com/Shipping-methods_hl13
Here are more details about the shipping time: https://www.banggood.com/Shipping_hl70_at321

We take the security of your personal information very seriously. Due to incomplete/insufficient information, please contact us at vipservice@banggood.com indicating the order number. And then we will start from there. Thanks a lot.

Best regards,
Banggood Team